Returns & Exchanges

At Emma Sleep India, we offer a 100-night trial to ensure your mattress is the perfect fit for your sleep needs. If you are not completely satisfied, we provide a hassle-free return and full refund process within the trial period.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via our online portal or email with your order number to start the return process.

• 2.
  Schedule a Pickup

  Once your request is approved, our logistics partner will coordinate a convenient time to pick up the mattress directly from your home at no extra cost.

• 3.
  Inspection and Verification

  Our team will perform a quick quality check upon collection to ensure the product is in good condition and free from significant damage.

• 4.
  Receive Your Refund

  After the item reaches our warehouse, we will process your full refund to the original payment method within 7 to 14 business days.