Frequently Asked Questions
Everything you need to know about your journey to better sleep.
What is the 100-night trial period?
We offer a 100-night risk-free trial on our mattresses. If you are not completely satisfied, we will pick it up and provide a full refund, no questions asked.
How long does shipping take within India?
Orders are typically processed within 24 hours. Depending on your location, delivery usually takes between 3 to 7 business days across major Indian cities.
Does the Emma mattress come with a warranty?
Yes, every Emma mattress comes with a 10-year limited warranty that covers dimensional stability and durability of the core materials.
How is the mattress delivered?
Your mattress is vacuum-sealed and rolled into a compact box. This 'Bed-in-a-Box' technology makes it easy to move through narrow hallways and doorways.
What payment methods do you accept?
We accept all major credit and debit cards, Net Banking, UPI, and popular digital wallets. We also offer No-Cost EMI options for a more affordable purchase.
Do I need to flip my Emma mattress?
No, Emma mattresses are designed with specific layers for optimal support and do not require flipping. We recommend rotating it 180 degrees every 3-6 months instead.